WHAT TO EXPECT WHEN YOU VISIT IN ‘n’ OUT
At IN’n'OUT we do things differently, which sets us apart from the competition:
We operate a fixed price menu for any car, so what you see is what you pay. Anyone can understand what we do and there is no veil of secrecy to fool customers into thinking what we do is complicated. It’s not. This removes ambiguity and risk for you, the customer.
All services are carried out whilst you wait and most in less than an hour. Therefore you do not have the inconvenience associated with losing your car for the day. Just book your slot!
Our communication systems are set up so that you always have access to human beings who understand customer service. Our staff are trained to adopt a consultative approach in a friendly, non-patronising fashion.
CLEAN and COMFORTABLE:
Our Centres are the best staffed, equipped, and have the most comfortable customer lounges you’ll find, with Free Wi-Fi, Free coffee facilities and the latest magazines. We guarantee it!
If we ever do you wrong in any way we will resolve it immediately and completely because 100% customer satisfaction is our priority. We set up our business to generate long-term loyalty from you. Our business can only succeed if we see you coming back year after year.
We use only the best products from Castrol, BOSCH, Autoglym and others – and we never substitute with cheap alternatives. Anything we put in (or on) your car will be at least as good as your vehicle manufacturer’s recommendations and often exceeded.